Before 2012, these adult hearing services were generally provided in hospitals. Since 2012, some patients in England with age-related hearing loss have been given the chance to choose their service provider under the ‘any qualified provider’ approach. The approach allows any provider meeting the requirements set by the local commissioner to offer defined services to local patients. Around half of commissioners have taken up the option of using the any qualified provider approach for adult hearing services.
In this report, Monitor looked at what has happened since choice was introduced and asked how could make choice work better for patients in future. This report presents the findings of our research and sets out how the sector could ensure that choice works better for patients.
Download the report here or click the picture
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